Programs we deliver

Mental health and wellbeing programs

Communicorp programs deliver high quality learning in an engaging and flexible format.

Our team of psychologists and consultants can also develop tailored and scalable solutions to meet your specific business needs.

Leading practice

Designed by registered psychologists and adult learning specialists, our programs are evidence-based, relevant and practical.

Engaging and flexible delivery

Virtual and face-to-face workshops and online learning modules are available and can be customised for your audience. Workshops are typically 3-hour modules delivered in a half day (one module) or full-day (2 modules) format.

Exceptional feedback

Program participants report increased confidence and skills, and 94% say they would recommend our programs to others.

Manage risk and elevate wellbeing

Manage key psychosocial risks for your business, enhance early help-seeking behaviours and intervention, and reap the benefits of a healthy, happy team.

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Some of the key programs that we deliver include

Workplace mental health essentials

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day
eLearning – 30 minute module

Audience

All employees

Mental health essentials is our flagship program. This program explores the mental health continuum and encourages positive help-seeking behaviours.

It includes warning signs to look out for and care strategies for self and others.

Mental health essentials is often recommended as a precursor to our other programs.

Learning outcomes

Understand the role you play in contributing to a psychologically safe and healthy workplace
Learn to recognise the early warning signs of compromised mental health in self and others
Develop insights into the practical skills for wellbeing conversations
Explore escalation and support pathways for managing compromised mental health
Understand the importance of self-care for developing resilience

Workplace mental health essentials for leaders

Format

Face-to-face – full day workshop
Virtual – full day

Audience

People leaders

This workshop empowers leaders with the skills to identify and support team members facing mental health challenges.

It instils confidence in addressing psychosocial hazards and balancing performance management and wellbeing needs.

Learning outcomes

Understand the business case for investing in mental health in the workplace
Understand the people leader’s role in cultivating a mentally healthy workplace
Learn early identification skills of compromised mental health
Learn practical skills for managing compromised mental health of employees
Identify and manage psychosocial hazards in the workplace
Manage the return to work process
Understand the importance of self-care for developing resilience

Psychological first aid

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

All employees

Psychological first aid is a practical, evidence-based approach to prevent and manage psychological injury and promote positive wellbeing.

This workshop introduces current best practices and incorporates the ‘look, listen, and link’ model endorsed by the World Health Organisation

Learning outcomes

Understand own role in supporting others
Identify signs of distress
Build capability and confidence to initiate a conversation about mental health and/or respond to signs of distress
Understand how to identify and address risks of suicide and harm to self or others
Self-care strategies

Psychosocial risk management for leaders

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

People leaders

New WHS regulations put a spotlight on factors that impact our mental health at work.

This program adopts a practical, plain-English approach to help leaders understand these factors and develop skills to lead for better psychological health and safety.

It provides an overview of a leader’s obligations to manage psychosocial risks in the workplace and builds confidence and capability to address these risks.

Learning outcomes

Understand legislative and regulatory requirements and the responsibilities of people leaders
Learn how to identify and address psychosocial risks in your team
Explore practical strategies to foster psychological safety and team wellbeing

Masterclass in psychosocial risk management

Format

Face-to-face – full day workshop
Virtual – full day

Audience

WHS and People & Culture leaders

This masterclass introduces a framework to manage psychosocial risk and practical implementation steps.

It equips participants with knowledge and resources to comply with legislative obligations and genuinely improve the employee experience.

Learning outcomes

Understand the legislative and regulatory requirements of employers
Build knowledge and capability to apply the Code of Practice in your organisation
Learn how to plan and execute an organisation-wide approach to psychosocial risk management

Executive briefing

Format

Face-to-face – 1 hour workshop
Virtual – 1 hour

Audience

Executive leaders and board members

This briefing introduces psychosocial risk management legislation and international standards and clarifies the obligations of employers and leaders.

There is a focus on the role of senior leaders in fostering a psychologically safe and healthy workplace.

Vicarious trauma

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day
eLearning – 2 x 20 minute modules

Audience

All employees

This workshop provides participants with an understanding of vicarious trauma and introduces practical, preventative strategies to mitigate this risk.

It is highly relevant for employees who are exposed to traumatic content and/or work with people who have experienced trauma.

Learning outcomes

Define and understand the nature of vicarious trauma
Identify potential triggers for vicarious trauma within the context of your work environment
Recognise the impact and early warning signs of vicarious trauma
Learn self-care strategies for managing vicarious trauma
Explore avenues for additional support

Vicarious trauma for leaders

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

People leaders

This workshop helps leaders understand and manage the risk of vicarious trauma within their teams.

It provides practical strategies to mitigate this risk and build leader confidence in supporting their team’s wellbeing.

Learning outcomes

Understand the nature of vicarious trauma
Identify potential triggers for vicarious trauma within the context of your work environment
Understand your role as a leader and your duty of care
Recognise the impact and early warning signs of vicarious trauma within your team
Explore personal and workplace risk factors, and strategies to address these
Build awareness of different supports and referral pathways

Vicarious trauma extension

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

Employees in senior or specialised roles at heightened risk of vicarious traumas

The vicarious trauma extension workshop has been designed for participants in roles at heightened risk of vicarious trauma.

The content incorporates protective approaches and strategies to optimise self-monitoring and self-management.

It builds on the vicarious trauma workshop.

Learning outcomes

Define and understand the nature of vicarious trauma
Identify potential triggers for vicarious trauma within the context of your work environment
Recognise the impact and early warning signs of vicarious trauma
Learn self-care strategies for managing vicarious trauma
Explore avenues for additional support

Viewing objectionable materials

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

All employees

The viewing objectionable material workshop develop psychological preparedness for dealing with potentially traumatising exposure to objectionable material in the workplace.

It equips participants to develop a resilience toolkit to aid in managing stress and self-monitoring when exposed to objectionable content.

Learning outcomes

Understand the unique stressors associated with exposure to objectionable materials
Learn how to identify signs of secondary stress / vicarious trauma in yourself and others
Practice strategies to promote positive wellbeing
Build self-awareness and the ability to monitor impacts and stress
Develop practical strategies to implement in the workplace to deal with viewing of objectionable materials and related issues

Handling aggressive behaviour

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day
eLearning – 30 minute module

Audience

All employees

Ideal for frontline employees working with aggravated and potentially aggressive clients.

This workshop equips participants with confidence, skills and practical resources to identify and safely address unacceptable behaviours.

Learning outcomes

Learn how to de-escalate intense emotions using practical, evidence-based techniques and strategies
Understand how to utilise the physical space to keep safe, apply victim posturing and find exit strategies in situations where de-escalation strategies are insufficient
Gain confidence in following escalation protocols and reporting incidents appropriately
Develop skills in how to provide support to others following an incident
Identify self-care strategies participants can use to maintain positive wellbeing after an incident has occurred

Handling aggressive behaviour for leaders

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

People leaders

Aggressive customer behaviour can have a significant impact on the safety and wellbeing of team members.

In this workshop people leaders learn to support their team with proactive approaches to managing aggressive behaviour in the workplace.

Learning outcomes

Explore managerial and workplace strategies to prevent aggressive customer behaviour
Increase confidence to coach and build staff capability in managing challenging customer behaviours
Build skills to assist and support staff in dealing with aggressive customer situations with evidence-based strategies

Working with distressed and vulnerable people

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

All employees

This workshop equips frontline employees to understand boundaries in their role and provide appropriate support and referral pathways for distressed clients and stakeholders.

This includes building confidence and capability to address the risk of suicide safely.

Learning outcomes

Identify and understand vulnerability and distress in people
Learn strategies to manage a difficult conversation
Know and stay within the limits and boundaries of your role
Identify risks of suicide and self-harm and escalate safely
Self-care during and after difficult interactions

Developing practical resilience

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

All employees

Increased stress, productivity demands, busier schedules and frequent change means resilience is not just ‘nice-to-have’ at work. It’s become vital.

This workshop covers the practical elements of resilience, how it links to individual and organisational wellbeing and productivity, and individual action planning.

Learning outcomes

Understand what resilience is and how it empowers people to recover quickly from adverse events and setbacks
Explore the seven resilience factors that promote wellbeing and flourishing: personal mission, values alignment, emotion management, problem solving, concentration and focus, social involvement, and physical wellness
Develop evidence-based resilience strategies for immediate application within and outside of the workplace
Design a personal action plan to enable sustainable change

Developing resilient teams

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

People leaders

Far too often, team members are surviving – not thriving – and operating in ways that are not sustainable in the long term.

In this workshop, we focus on practical tools that leaders can use with their teams to promote wellbeing, synergy and cohesion.

Learning outcomes

Review the range of challenges and stressors that affect teams in modern day workplaces
Understand how a strengths-based approach can be leveraged to increase collaboration and team performance
Develop skills to constructively check in with colleagues and engage in difficult conversations
Explore the seven resilience factors that promote wellbeing and flourishing: personal mission, values alignment, emotion management, problem solving, concentration and focus, social involvement and physical wellness
Design a personalised action plan to enable sustainable changes in your team

Resilience through change

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

All employees

This workshop provides participants with an understanding of the psychology of workplace change and how to work effectively through uncertainty.

Utilising contemporary theories of stress, positive psychology and our practical resilience framework, the workshop highlights key behavioural, cognitive and social factors people can focus on to successfully navigate uncertainty and change.

Learning outcomes

Understanding psychological responses to change and their impact on yourself and others
Learn practical ways to build and maintain personal resilience through uncertainty and change
Develop strategies to navigate change successfully

Leading teams through change

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

People leaders

This workshop equips people leaders with an understanding of the psychology of workplace change and how to proactively support team members through uncertainty and ambiguity.

It includes practical ways to exert influence and intervene appropriately to smooth people’s transition through workplace change and minimise business interruptions.

Learning outcomes

Learn the typical responses to change that you might see within a team
Understand how to communicate change effectively
Explore strategies to navigate different responses to change
Build confidence to support teams effectively through uncertainty and change

Unconscious bias

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

All employees

Diversity and inclusion are vital for business success.

Confronting unconscious bias is crucial to fostering a diverse and inclusive work culture where both individuals and teams thrive.

In this session, learn about common unconscious biases and sharpen your ability to identify biased thinking in yourself and others.

Discover powerful actions to counteract the impact of unconscious bias in the workplace and help cultivate a more inclusive and dynamic workplace.

Learning outcomes

Increase awareness of diversity and inclusion
Understand common biases and how it can impact our decision making
Increase awareness of personal biases in self and others, and the skills to reduce their impact
Explore key strategies to manage bias and supporting a diverse workforce

Unconscious bias for leaders

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

People leaders

Leaders play a crucial role in tackling unconscious bias to foster psychologically safe and healthy work environments where every team member can thrive.

In this session, build awareness of common unconscious biases and their impact on work performance and the employee experience.

Gain insight into personal biases and learn how to mitigate their effects as a leader.

Explore evidence-based strategies and key actions leaders can take to eliminate bias in the workplace and drive positive change.

By addressing these issues head-on, you can create a more inclusive, equitable, and high-performing workplace.

Learning outcomes

Increase awareness of diversity and inclusion
Understand common biases and how it can impact leadership decisions
Increase awareness of personal biases in self and others, and the skills to reduce their impact in leadership roles
Increase skills in inclusive leadership
Explore strategies and set goals to mitigate unconscious bias in the workplace

Respect@Work masterclass

Format

Face-to-face – full day workshop
Virtual – full day

Audience

WHS and People & Culture leaders

This masterclass equips your HR, OD workplace relations, and safety leaders with in-depth knowledge of sexual harassment in the workplace, and the positive duty to address this under the Sex Discrimination Act.

Module 1 focuses on understanding the landscape, legislation, and case examples.

Module 2 focuses on taking action and the role of leaders.

Learning outcomes

Build knowledge of sexual harassment in the workplace, including what it is and prevalence, drivers and impact.
Clarify legislative changes and obligations including Sex Discrimination Act positive duty and WHS regulations on managing psychosocial hazards
Understand how to apply a systems approach to meet legislation obligations and proactively guard against sexual harassment in your workplace
Case study analysis and learning
Practical steps to implement Respect@Work and create a safe and respectful workplace

Respect@Work for leaders

Format

Face-to-face – 1/2 day workshop
Virtual – 1/2 day

Audience

People leaders

This workshop enables people leaders to understand the consequences of sexual harassment and inappropriate behaviour in the workplace.

It provides an overview of legislative changes, leader responsibilities, and practical guidance for responding to, preventing, and mitigating the risk of workplace sexual harassment.

Learning outcomes

Raise awareness of the prevalence, drivers, and impact of sexual harassment in the workplace
Clarify the role and responsibilities of leaders in the context of legislation
Provide an understanding of how to create a safe and respectful workplace
Build knowledge of trauma-informed approaches to disclosure and management
Guidance and reflection focused on how to take action in your organisation

Webinars

Communicorp webinars break down the stigma associated with workplace mental health and raise awareness of roles, responsibilities, and support pathways.

Webinars are 60 minutes and include facilitated Q&A.

They are ideal if you want to reach a large audience and raise awareness of the importance of wellbeing at work.

Topics

Recharge your batteries
Living with uncertainty
Compassion fatigue
Understanding and harnessing strengths
Focused recovery - tools for managing burnout
The productivity trap
Valuable conversations
Managing high workloads
Growth mindset
Psychological safety
Leading for wellbeing
Supporting self and others through change
Leading high performing teams
Psychosocial risk 101