ON DEMAND
Trauma in the workplace panel discussion
Video - On demand
We often overlook the exposures we have in everyday life and work. You may get to the end of the day feeling a little sad. Overwhelmed. Unable to concentrate. You may dismiss it as being busy. Having a lot on.…
ON DEMAND
Panel discussion - managing customer aggression
Video - On demand
We know that many customer facing roles experience abuse and aggression on a frequent basis, some reports suggest that up to 90% of workers have experienced violence or aggression in the workplace. Additionally, COVID has impacted the frequency with some…